IT
Automation
Automated workflows, approvals and request forms on ServiceNow and Microsoft Power Platform, plus Power BI reporting dashboards.
- Review of your manual processes to find tasks worth automating
- Workflow, approval routing and service catalogue setup on ServiceNow
- Power Automate flows that move data between your business apps
- Power BI dashboards for live operational and service reporting
- Testing, user training and post-launch support
CRM
Development
CRM systems that track your leads, customers, sales and service in one place, built or configured to match how your team sells.
- Custom-built CRM, or setup and configuration of an existing CRM platform
- Lead, deal and customer records with pipelines that match your sales process
- Automated follow-ups, task reminders and email notifications
- Integration with your website forms, accounting and support tools
- Data migration from spreadsheets or your old system, plus staff training
Application
Development
Custom business applications built around your processes and integrated with your CRM, accounting and operational systems.
- Requirements gathering and workflow mapping with your team
- Design and development of web-based business applications
- Integration with existing systems through APIs and data connectors
- Testing and quality assurance before every release
- Documentation, training and ongoing maintenance
Web Design
& Development
Websites that look professional, work on every device and are built to be fast, secure and easy for your team to update.
- Website design focused on your customers and the actions you want them to take
- Responsive development for phones, tablets and desktops
- Content management setup so your staff can update pages themselves
- Client portals, booking and quoting tools, and API integrations
- Speed, security and search-engine basics built in from the start
E-commerce
Development
Online stores with secure payments, shipping and tax settings, connected to your inventory and accounting systems.
- Store setup with product catalogue, categories and search
- Secure payment gateway, shipping and Canadian tax configuration
- Inventory and order sync with your accounting system
- Customer accounts, order tracking and email notifications
- Training for your team on managing products and orders
Cyber
Security
Vulnerability assessments, access controls, endpoint protection, backup and recovery, and staff awareness training.
- Security assessment of your systems, devices and user access
- Access controls and multi-factor authentication setup
- Endpoint protection and patch management
- Backup and disaster recovery planning and testing
- Staff awareness training on phishing and safe practices
IT Service
& Support
Management of your networks, servers, cloud services, devices and user accounts, with help-desk support for your staff.
- Help-desk support for day-to-day issues
- Network, server and cloud service management
- Device setup, user accounts and access management
- Planned maintenance, software updates and security patches
- Ongoing support agreements or one-time project help
IT
Consulting
A review of your systems and processes, with practical recommendations and a clear plan and cost for each step.
- Assessment of your current systems, software and processes
- Recommendations on software, security and infrastructure
- Technology roadmap with priorities, timelines and costs
- Vendor and software selection support
- Hand-off to implementation by our team if you choose